Deliveries

Free Shipping & Delivery

• We are only able to deliver to UK mainland.

• Order will nomally be dispatched within 3 to 5 working days.  Delivery  generally takes 2  days. Note we  only send items out from Monday to Thursday . We dont like them waiting in weekend post. 

• We will advise you if  there is any delay and  give you the choice of waiting  or  a refund.  

• We use Royal Mail second class and delivery normally  takes  3- 5 working days. For Orchids only we use Royal Mail First Class (for no additional charge) as they are delicate.  

• Please add  your mobile and email details  when purchasing an item in case we need to contact you. 

• We pack our plants very carefully to ensure  safe delivery. However if your plant has been damaged in transit e.g tears to the leaves, you must advise us within 7 days  of delivery by  emailing  richard@bonsai2u.co.uk  Sometimes leaves tip can go slightly brown in delivery, if so give them a spray of water. 

• We are unable to offer an express delivery at this time. (This may change in the future.)

• All delivery dates are estimates; we cannot guarantee delivery times.