Order will nomally be dispatched within 3 to 5 working days. Delivery generally takes 2 days. Note we only send items out from Monday to Thursday . We dont like them waiting in weekend post.
We will advise you if there is any delay and give you the choice of waiting or a refund.
We use Royal Mail second class and delivery normally takes 3- 5 working days. For Orchids only we use Royal Mail First Class (for no additional charge) as they are delicate.
Please add your mobile and email details when purchasing an item in case we need to contact you.
We pack our plants very carefully to ensure safe delivery. However if your plant has been damaged in transit e.g tears to the leaves, you must advise us within 7 days of delivery by emailing firstname.lastname@example.org Sometimes leaves tip can go slightly brown in delivery, if so give them a spray of water.
We are unable to offer an express delivery at this time. (This may change in the future.)
All delivery dates are estimates; we cannot guarantee delivery times.