Returns & Replacements
If you are not satisfied with the product, we will work with you to find a way to rectify it.
We pride ourselves on a 30 day return policy. If not 100 % happy we will do a full refund with the cost of standard postage, once the item has been returned.
For this, you should contact us within 30 days once receiving the plant. Please email us at firstname.lastname@example.org stating the date you ordered, order number and stating the reason for your query or if need to return or a replacement. A photo of the damaged item helps to process this replacement more quickly.